By using our website, you agree to the terms of this policy.

1. Information We Collect Personal Information You Provide

We may collect personal information that you voluntarily share with us, including:

• Name
• Email address
• Phone number
• Business name
• Service interests
• Any information included in your message or inquiry

This includes information provided through our contact forms, consultation requests, emails, calls, or text messaging.

Mobile (SMS) Information

If you choose to communicate with us via text messaging, we may collect:

• Mobile phone number
• SMS interaction details (message content, date/time)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device identifiers
• Pages viewed and referring pages
• General location data (city/state)

This information helps us maintain website performance and security.

Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Provide site functionality
• Analyze usage
• Improve user experience
• Deliver relevant marketing content (website-based only)

You may disable cookies at any time through your browser settings.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries
• Provide requested services
• Communicate about appointments, updates, or service offerings
• Improve website performance
• Maintain security and prevent misuse

If you opt in to SMS communication, we use your mobile number solely to:

• Respond to inquiries
• Provide service-related updates
• Deliver information you specifically requested

We do not share, sell, or transfer SMS opt-in information or consent data to third parties for marketing or promotional use.

 

3. How We Share Your Information

We may share your information only with:

• Trusted service providers who assist with website hosting, email delivery, analytics, or customer support
• Professional partners needed to fulfill services you request (with your consent)
• Legal authorities when required for compliance with law

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties outside these support functions.

We never sell your personal information.

4. Third-Party Tools & Data Usage
Google Analytics

We use Google Analytics to understand website traffic and user behavior.
Google may collect information such as:

• IP address
• Device characteristics
• Browsing behavior
• Interaction patterns

You can opt out of Google Analytics using the Google Analytics Opt-Out Browser Add-on.

Meta (Facebook) Pixel

We use Meta Pixel to track website interactions and deliver relevant ads on Facebook and Instagram.
Meta may use the collected data to personalize ads according to its own policies.

You can adjust your ad preferences through your Facebook account settings.

Email Marketing Software

If you subscribe to our mailing list or engage with our email content:

• Your name and email address may be stored in our email marketing system
• We may track email opens, clicks, and engagement to improve communications

You can unsubscribe at any time.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data.
While we strive to secure your information, no internet or electronic transmission is completely secure.

6. Your Choices & Rights

You may:

• Request access to your personal information
• Request corrections or deletion
• Opt out of marketing emails at any time
• Disable cookies through your browser
• Withdraw SMS consent by replying STOP

Contact us at info@clearspringsmanagement.com
for any data-related requests.

7. Links to Third-Party Sites

Our website may link to external websites.
We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect information from children under 13.
If you believe such data has been collected, contact us and we will remove it.

9. Changes to This Privacy Policy

We may update this policy as needed.
The updated policy will be posted with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

📧 info@clearspringsmanagement.com

📞 704.712.3678